This policy describes how LI-COR, Inc. (“LI-COR”, “we”, “us”, or “our”) and our subsidiaries and affiliates collect, use, and disclose information from you, or that you may provide, when you visit a LI-COR Website (your “Website Information”) or mobile application, your personal data that we may receive from the European Union or United Kingdom (collectively your “EU or UK Personal Data”), your personal data that we may receive in the United States (“US”) from the European Economic Area (your “EEA Personal Data”) or Switzerland (your “Swiss Personal Data”), and your personal data that we may receive in the US from the People’s Republic of China (your “PRC Personal Data”). Your Website Information, EU or UK Personal Data, EEA Personal Data, Swiss Personal Data, and PRC Personal Data are collectively referred to in this policy as your “Information.” Website Information may include your EU, EEA, Swiss, or PRC Personal Data. The term “LI-COR Website” includes all websites operated by us (and our subsidiaries and affiliates), including without limitation licor.com, https://www.hobolink.com, and https://www.onsetcomp.com.
This policy does not apply to any third-party websites, mobile applications, software, or products that integrate with any of our services or products or that are accessible on any LI-COR Website or any third-party products, services, or businesses that do not link to this privacy policy. Additionally, a separate services agreement that you, or your employer, enter into with us may govern the delivery, access, and use of certain services we offer and provide additional or different terms with respect to those certain services.
If you do not agree with the terms of this policy, do not access or use the LI-COR Websites or other services or products we offer. This policy went into effect on the date set forth below. We may update this policy from time to time as described in the section of this policy called Changes to this Privacy Policy.
LI-COR is a global leader in the design, manufacture, and marketing of high quality, innovative instruments, software, reagents, and integrated systems for plant biology, biotechnology, drug discovery, and environmental research.
LI-COR’S global headquarters (LI-COR, Inc.) is located in the US, with subsidiaries in the United Kingdom (LI-COR Ltd), Germany (LI-COR GmbH), and PRC (LI-COR Beijing Bioscience Ltd.). Business operations are supported worldwide through a network of distributors and sales agents, although LI-COR provides services to individuals directly in many countries. For the purposes described below under the section titled Purposes for Processing Information, LI-COR collects the following Information:
Generally, you are not under a statutory or contractual requirement to provide any EU or UK Personal Data to us. However, it may be necessary for you to provide certain EU or UK Personal Data to us in order to purchase products or services from us or for us to provide certain services, such as warranty or repair services or web services, and without such EU or UK Personal Data we may not be able to sell or provide such products or services to you. For example, we may need your address in order to return a repaired instrument to you or you may need to provide certain EU or UK Personal Data to us when subscribing to our web service that allows us to validate that your license remains active in order for you to continue to use such service.
As noted above, we may receive some Information from third parties, including our subsidiaries, parent entity, distributors, and sales agents, as well as publicly available sources. We protect Information obtained from third parties according to the practices described in this policy, plus any additional restrictions imposed by the source of the Information. We may combine this data with Information we collect.
LI-COR collects, uses, and processes your Information for purposes of:
If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, LI-COR may disclose or use it for any purpose as allowed by applicable law.
LI-COR will only process EU, UK, EEA, Swiss, and PRC Personal Data in ways that are compatible with the purpose that LI-COR collected it for, or for purposes the individual later authorizes. Before we use your EU, UK, EEA, Swiss, or PRC Personal Data for a purpose that is materially different than the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt out. Opt-out requests can be sent to the contact listed under the Questions or Complaints section below. LI-COR maintains reasonable procedures to help ensure that EU, UK, EEA, Swiss, and PRC Personal Data is reliable for its intended use, accurate, complete, and current.
Individuals may choose to opt out of marketing correspondence or communication from LI-COR. Those who opt out will only receive transactional communications from us, such as those necessary for safe and accurate operation of instruments in their possession or as a direct result of a product purchase or warranty registration. If we have sent you a promotional email, you may use the unsubscribe link in the email or send us a return email asking to be omitted from future email distributions. Individuals may select their email opt-out preferences at www.licor.com/email-preference or by contacting LI-COR as set forth under the E-mail Opt-Out section below. Further, individuals may contact LI-COR as set forth below under Questions or Complaints and request to opt out of all correspondence and communication from LI-COR, subject to the limitations set forth above.
To the extent allowed by applicable law, we may disclose Information to a third party: (i) as described in this section, (ii) with your consent, or (iii) where such third party is a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets or equity, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Information held by us is among the assets transferred.
You have the right to opt out of having Information used for some reason other than that for which the data was originally collected. In order to opt out, please email privacy@licor.com or contact LI-COR as provided in the Questions or Complaints section below.
We may disclose your Information to our subsidiaries and parent entity for the purposes described above.
LI-COR may disclose your Information to service providers, distributors, and sales agents (“Third-Party Partners”) to support LI-COR's business, including for example to support the sales and service of our products and services, the administration of our business, our global and domestic operations, logistics, and other functions and purposes related to LI-COR's business, and to fulfill the purposes for which you provided the Information or any other purposes disclosed by us when you provided the Information. Functions performed on our behalf by Third-Party Partners include for example consulting, cloud storage services, customer information management software services, marketing software services, ecommerce software services, sales and support, and professional services.
Some of our websites may offer you the ability to chat with one of our service professionals. If you wish to chat with one of our service professionals, our partner, Salesforce, may collect your name, business name, business address, and the department you work in at your business in order to identify you and your likely concerns or needs. Salesforce may also retain the contents of your chat indefinitely, in case you have follow-up inquiries and to monitor their services. You can find Salesforce’s privacy policy at https://www.salesforce.com/company/privacy/.
In some cases we may transfer your Information to unaffiliated third-party data controllers, which may include unaffiliated distributors and sales agents. These parties do not act as our agents or service providers and are not performing functions on our behalf. We may transfer your Information to third-party data controllers for the purpose of processing the sale of our products and services and providing you with additional information about our products and any related services and support that are available from such third-party data controllers. With respect to sensitive Personal Data, we will only provide your EU, UK, EEA, Swiss, and PRC sensitive Personal Data to unaffiliated third-party data controllers where you have opted-in if applicable data protection law requires consent.
Under certain circumstances, we may be required to disclose your Information in response to valid requests by public authorities, including without limitation to meet national security or law enforcement requirements.
If we receive a request for your Information, we may disclose your Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.
We may disclose aggregated or de-identified Information to any third party for any purpose as allowed by applicable law.
As allowed by applicable law, we may share your Information with third parties to enforce our contracts or policies, investigate and prevent fraud or security issues, or otherwise protect and defend our rights, property, or safety or that of third parties.
Some of our websites may offer you the ability to post or interact with other users within a forum. If you post information in one of our forums, other users of the forum or the public may have access to your information, such as when you provide comments, reviews, survey responses, or share other content. This information can be seen, collected and used by others, including being cached, copied, screen captured or stored elsewhere by others (e.g., search engines), and we are not responsible for any such use of this information.
LI-COR maintains reasonable and appropriate security measures to help protect Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include appropriate technical and organizational measures. While LI-COR strives to secure Information, even strict security measures do not guarantee the security of any information, and LI-COR cannot guarantee that the Information it seeks to protect will be protected in all circumstances, including those beyond its reasonable control.
Subject to applicable exemptions, you may have the right to access the EU, UK, EEA, Swiss, or PRC Personal Data that LI-COR, Inc. holds about you and to request that LI-COR, Inc. correct, amend, or delete it in certain circumstances. If you would like to request access to, correction, amendment, or deletion of your EU, UK, EEA, Swiss, or PRC Personal Data held by LI-COR, Inc., you can submit a written request to LI-COR to the contact set forth below in the Questions or Complaints section. We may request specific information from you to confirm your identity.
This section provides additional notices to you with respect to your EU or UK Personal Data.
A data controller decides how your EU or UK Personal Data is processed and for what purposes.
LI-COR, Inc. is a data controller of your EU or UK Personal Data and may be a data processor of your EU or UK Personal Data in some situations on behalf of its subsidiaries and a data processor of your EU or UK Personal Data that is Customer Data.
Further, LI-COR Ltd and LI-COR GmbH are data controllers of your EU or UK Personal Data with respect to operations outside of the US and may be data processors of your EU or UK Personal Data in some situations on behalf of their affiliates and data processors of your EU or UK Personal Data that is Customer Data.
Contact information for each entity is provided below under the Questions or Complaints section.
In order to process your EU or UK Personal Data, including any sensitive EU or UK Personal Data, we may rely on one or more of the following legal bases:
Where processing is based on our legitimate interests, those legitimate interests include operating our business, offering and supporting our products and services, and promoting our products and services.
You may exercise any of the rights described in this section by submitting a written request to LI-COR to the contact set forth below in the Questions or Complaints section. We may request specific information from you to confirm your identity. Your rights with respect to your EU or UK Personal Data may include, subject to any exemptions provided by applicable law:
We keep your EU or UK Personal Data for no longer than reasonably necessary for the purposes described herein, including without limitation providing our products and services and fulfilling the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
We use the following criteria to determine how long to retain your EU or UK Personal Data:
Because these needs can vary for different data types in the context of different products or services, actual retention periods can vary significantly.
We are a U.S.-based company and many of our service providers, advisers, partners or other recipients of data are also based in the U.S. This means that your Information will necessarily be accessed and processed in the U.S. It may also be provided to recipients in other countries outside Europe.
Where we share your personal information with third parties who are based outside Europe, we try to ensure a similar degree of protection is afforded to it by making sure one of the following mechanisms is implemented:
You may contact us if you want further information on the specific mechanism used by us when transferring your Information out of Europe.
LI-COR may also allow certain third parties, such as Google, Inc. (“Google”) to place tracking technologies on LI-COR Websites using their web services. We use such web services as Google Analytics, Google Adwords, and Google Remarketing, all provided by Google, and among others. LI-COR and these third-party vendors use cookies together to inform, optimize, and serve advertisements based on a user’s previous visit to a LI-COR Website. This information may be used to report how the use of these advertisements and the interactions with them are related to visits to LI-COR Websites. Data collected from this advertising may be used to provide a more personalized experience for users. The “help” portion of the toolbar on most browsers will direct users on how to prevent the browser from accepting new cookies, how to configure the browser to tell the user when they receive a new cookie, or how to fully disable cookies. If you disable cookies, some features of the LI-COR Website or our web services may not work. For more information about targeting and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s (NAI) opt-out page, the Digital Advertising Alliance’s (DAA) opt-out page, or http://youronlinechoices.eu. Please note we do not control any of these opt out links and are not responsible for their availability or accuracy.
Google Analytics uses cookies to help analyze how users use LI-COR Websites. Through Google Analytics, we collect information through your browser or device such as browser type and version, operating system, device manufacturer and model, and network. In most cases, information generated by the cookie is transferred to a server of Google in the US and stored there. LI-COR uses IP anonymization, where the IP address of individuals located within the UK, EEA or Switzerland is truncated before being sent to a US-based server. Google Analytics ensures that the IP address of the user is not associated with any other data held by Google. Users may opt-out of Google Analytics by following the instructions and downloading the tool available at: https://tools.google.com/dlpage/gaoptout (you may have to have cookies enabled), or customize their Google advertisement settings at: http://www.google.com/settings/ads.
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the NAI or DAA opt-out links above.
We use the Pardot Marketing Automation System ("MAS"). MAS is a lead generation and user activity service that uses cookies. These cookies collect data such as your “click path”, or the steps you take to reach the Site. Further information on the purpose, scope and other details of the data collection and its processing by the MAS is available in the privacy policy of Pardot which can be found at https://www.salesforce.com/company/privacy/.
Many of our products and services are intended for use by organizations and are administered to you by your organization. We are not responsible for the privacy or security practices of your organization, which may differ from those set forth in this policy. If your organization is administering your use of our products and services, please direct your privacy inquiries to your administrator. Your use of our products and services may be subject to your organization’s policies, if any.
No LI-COR Website, instrument, software, or other service or product that we offer is intended for children under 16 years of age. No one under age 16 may provide any personal data to us without parental consent. We do not knowingly collect personal data from children under 16. If we learn we have collected or received personal data from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please send an email to privacy@licor.com or mail your request to the address set forth below under Questions or Complaints.
We reserve the right to amend this policy from time to time. Any such amendment that affects EU, UK, EEA, Swiss, and PRC Personal Data will be consistent with applicable data protection law. Unless otherwise provided by applicable law, use of Information we collect is subject to the policy in effect at the time such Information is collected.
If we make changes to this policy, the revised policy will be posted on http://www.licor.com. If we make material changes to this policy regarding your personal data, we will provide additional notice, for example via e-mail, prominently posting a notice of such changes on LI-COR Websites, or through the affected services. If you disagree with the changes to this policy, you should cease using our products and services. The date this policy was last revised is identified below. Please periodically check this date to determine when the policy was last updated.
You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you and for periodically visiting http://www.licor.com and this policy to check for any changes.
If you are a California resident, then the “California Residents” section and information below applies to you. If you are not a California resident, then this section does not apply to you. Certain terms used in this section have the meanings given to them in the California Consumer Privacy Act of 2018, as amended (“CCPA”).
The CCPA gives California residents certain rights regarding their personal information. This section describes those rights and how California residents can submit your requests to LI-COR.
LI-COR collects information that identifies, relates to, describes or is otherwise reasonably capable of being associated with a particular consumer, household or device (“personal information”). Personal information does not include (i) publicly available information from government records; (ii) de-identified or aggregated consumer information; or information excluded from CCPA’s scope.
In particular, we have collected the following categories of personal information from consumers within the preceding twelve (12) months:
| Personal Information Collected (Categories) | Description | Do We Disclose this Information? | Do We Sell this Information? | Categories of Third Parties to Whom We May Disclose or Sell this Information |
|---|---|---|---|---|
| Identifiers | First and last name, contact information and online identifiers. | YES | NO |
|
| Commercial Information | Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, and payment information. | NO | NO |
|
| Usage Data | Browsing history, clickstream data, search history, access logs and other usage data and information regarding an individual’s interaction with our websites, mobile apps, and our marketing emails and online ads. | YES | NO |
|
| Audio, Video and Electronic Data | NO | NO |
|
|
| Professional information | Includes position or title, company/institution, lab information, publication information, addresses, phone numbers, email addresses, and research focus and potential application interest. | YES | NO |
|
| Inferences | Profile reflecting a person’s preferences, characteristics and behaviors. | NO | NO |
|
LI-COR may collect this information directly or through sales agents, marketing tools (e.g., links clicked in emails), distributors, data analytics providers or from you as voluntarily provided or indirectly from our interactions with you.
LI-COR uses the personal information collected for Business Purposes (as defined in the CCPA) along with manners described in the section titled “Purposes for Processing Information.” LI-COR may use, for its purposes or others’, your personal information in the manner described in the section titled “Data Transfers to Third Parties.” LI-COR does not sell your personal information collected by its site to third parties in the ordinary course of business.
As California residents, you have the right to access and request that LI-COR delete any of your personal information that we may have collected from you and retained, subject to certain exceptions. Once we receive a deletion request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We will delete or de-identify personal information not subject to any exception from our records and will direct our service providers to take similar action. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a request related to your personal information. LI-COR does not knowingly collect information from minors, but you may also make a verifiable consumer request on behalf of your minor child should you believe LI-COR has collected such information. You may only make a verifiable consumer request for access or data portability twice within a (twelve month) 12-month period. LI-COR will not discriminate against you because you exercise your rights.
To exercise your rights described above, please submit a request by either:
You must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. You also must describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it. Authorized agents will be required to provide proof of their authorization and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the (ten-day) 10-day timeframe, please e-mail privacy@licor.com. We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another forty-five (45) days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the (twelve-month) 12-month period preceding our receipt of your request. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
You or an independent third party on your behalf can direct any questions or complaints about this policy or the use or disclosure of your Information to the following contact:
LI-COR
4647 Superior Street
Lincoln, NE 68504 USA
privacy@licor.com
If you wish to change or remove your contact information from our e-mail database, you may select your e-mail opt-out preferences at www.licor.com/email-preference, send an email to privacy@licor.com or mail your request to:
Director of Marketing
LI-COR, Inc.
4647 Superior Street
Lincoln, NE 68504
USA
Except as otherwise provided, this section applies to personal information that is subject to applicable PRC laws, including but not limited to China’s Personal Information Protection Law ("PIPL”). This section supplements this Privacy Policy. In case of any inconsistencies between this section and the rest of this Privacy Policy, this section prevails.
For purposes of this section, the term “personal information” means various kinds of information related to identified or identifiable natural persons recorded by electronic or other means, excluding the anonymized information.
Your financial information may be considered as sensitive personal information. We process such information only as necessary to facilitate transactions with you. We will adopt strict security measures when processing your sensitive personal information.
We may share and disclose your personal information with third parties as described in the Data Disclosures to Third Parties section. We require all third parties receiving your personal information to implement appropriate security measures to protect your personal information. When using external service providers, we will require them to process your personal information only for purposes set out in this Privacy Policy.
In the event that we will need to share your personal information with business transferees as described in the Data Disclosures to Third Parties section, we will inform you of the name and contact information of the recipient of your personal information. The recipient shall comply with this Privacy Policy when processing your personal information. If the processing methods and purposes of the recipient fall beyond the scope of this Privacy Policy, such a recipient shall obtain your consent.
We will not publicly disclose your personal information unless we have obtained your prior consent or the public disclosure is required by applicable Chinese laws, legally binding enforcement actions or court orders.
We only keep your personal information for as long as necessary to accomplish the purposes for which it was collected, except where applicable Chinese laws require otherwise. In case a security incident occurs, we will take remediation actions immediately and notify relevant government authorities and affected individuals, where required by applicable Chinese laws.
We are headquartered in the US and may use service providers that operate in other countries. We may transfer your personal information described in the Categories of Information Collected section outside China for necessary purposes specified in the Purposes for Processing Information section. We will obtain your separate consent or rely on other legal basis available under the PIPL for the international transfer. We will also adopt applicable international transfer mechanism required under the PIPL and take measures to ensure the overseas recipients can provide the same level of protection as required under the PIPL.
You have the right to access, correction, restrict or object to processing, withdrawal of consent, and obtain a copy of your personal information retained by us.
Under the following circumstances, if we have not deleted your personal information, you also have the right to request us to delete your personal information:
To request to exercise your rights or if you have any questions about this section or how we process your personal information, please contact us as provided in the Questions or Complaints section. We will respond to your request in a timely manner in compliance with the PIPL after verifying your identity.
Effective Date: May 25, 2018
Last Revised: October 17, 2024